Shipping policy

Thank you for choosing to shop with our Complicatees.com. We are committed to providing you with the best shopping experience, which includes a hassle-free shipping process.

Our shipping services are available in All of the country in the world, and we only support transactions made in USD.

SHIPPING METHOD:

We offer standard shipping to all customers. Orders will be shipped via reliable courier services and are trackable.

PROCESSING TIME:

All orders will be processed within 2-3 working days (Monday to Friday).

SHIPPING TIME:

• United States : 4-8 working days (Monday to Friday).
• Another Country : 8-12 working days (Monday to Friday).

SHIPPING CHARGE:

• United States : 9.99 USD (For first item and 4.99 for additional items)
• Another Country : Depends on Location it will be automatically setup by the USPS or DHL

INCORRECT ADDRESS:

Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders that are shipped to an incorrect or undeliverable address.

• We cannot be held responsible if your order is delivered to the wrong address or returned to the sender.
• The customer is responsible for the cost of replacing the items.
• Return shipping fees are not our responsibility. The customer is responsible for covering the cost of return shipping.

Therefore, please be careful when entering your shipping address to avoid any such issues.

 
CHANGE OF ADDRESS:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected]

ORDER TRACKING SYSTEM:

Once your purchase has been shipped, you will receive an email with shipping confirmation that includes tracking information, enabling you to monitor the status of your shipment.

ORDER CANCELLATION:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched. Please, contact us within 24 hours for cancellations.
 

Customer service

Get in touch for any kind of query about our shipping policy .Our Contact information provided below.

Email: [email protected]
Address: 201 rue beauregard, Suite 202 Lavayette, Louisianna 70508

Business Hours:
Mon – Sat, 10:00am – 8:00pm

Our web store is open 24/7.